MaryCrichton

Success

Stories

Tigmi Hotel - Web Designer

June 2024 – present

Redesigned and modernised Tigmi’s outdated website to improve usability and drive more bookings. My work led to a 220% increase in bookings MoM. I was responsible for the full UX/UI design, working closely with the hotel manager to streamline the booking process, enhance mobile usability, and bring the brand’s charm to life online.

Tigmi Hotel - Web Designer

June 2024 – present

Redesigned and modernised Tigmi’s outdated website to improve usability and drive more bookings. My work led to a 220% increase in bookings MoM. I was responsible for the full UX/UI design, working closely with the hotel manager to streamline the booking process, enhance mobile usability, and bring the brand’s charm to life online.

Tigmi Hotel - Web Designer

June 2024 – present

Redesigned and modernised Tigmi’s outdated website to improve usability and drive more bookings. My work led to a 220% increase in bookings MoM. I was responsible for the full UX/UI design, working closely with the hotel manager to streamline the booking process, enhance mobile usability, and bring the brand’s charm to life online.

UX Consultant – Venue Search London 

January 2024 – March 2024, September 2024

Delivered a 38% increase in enquiry form conversion rates by leading a UX overhaul of the enquiry form. I conducted user research, benchmarking, and product testing to uncover key friction points, then designed and prototyped a streamlined solution. Collaborated closely with developers and stakeholders to align the new experience with business goals and ensure a smooth implementation.

UX Consultant – Venue Search London 

January 2024 – March 2024, September 2024

Delivered a 38% increase in enquiry form conversion rates by leading a UX overhaul of the enquiry form. I conducted user research, benchmarking, and product testing to uncover key friction points, then designed and prototyped a streamlined solution. Collaborated closely with developers and stakeholders to align the new experience with business goals and ensure a smooth implementation.

UX Consultant – Venue Search London 

January 2024 – March 2024, September 2024

Delivered a 38% increase in enquiry form conversion rates by leading a UX overhaul of the enquiry form. I conducted user research, benchmarking, and product testing to uncover key friction points, then designed and prototyped a streamlined solution. Collaborated closely with developers and stakeholders to align the new experience with business goals and ensure a smooth implementation.

UX/UI Designer – James McWhirter Antiques

May 2023 – September 2023

Redesigned the online marketplace, contributing to a 20% year-on-year increase in online sales. I led the project end-to-end — from product and competitor analysis to user research, wireframing, and final UI design. The new site simplified the browsing and purchasing journey, making it easier for collectors to discover and buy unique antiques online.

UX/UI Designer – James McWhirter Antiques

May 2023 – September 2023

Redesigned the online marketplace, contributing to a 20% year-on-year increase in online sales. I led the project end-to-end — from product and competitor analysis to user research, wireframing, and final UI design. The new site simplified the browsing and purchasing journey, making it easier for collectors to discover and buy unique antiques online.

UX/UI Designer – James McWhirter Antiques

May 2023 – September 2023

Redesigned the online marketplace, contributing to a 20% year-on-year increase in online sales. I led the project end-to-end — from product and competitor analysis to user research, wireframing, and final UI design. The new site simplified the browsing and purchasing journey, making it easier for collectors to discover and buy unique antiques online.

Product Designer – Herb Flower Studio 

June 2024 – December 2024

Designed and launched a portfolio website for a floral artist, integrating a QR code feature for event attendees to explore the artist’s work and purchase artworks. The site transformed passive interest into engagement and sales, earning positive user feedback and leading to a follow-up commission from the client.

Product Designer – Herb Flower Studio 

June 2024 – December 2024

Designed and launched a portfolio website for a floral artist, integrating a QR code feature for event attendees to explore the artist’s work and purchase artworks. The site transformed passive interest into engagement and sales, earning positive user feedback and leading to a follow-up commission from the client.

Product Designer – Herb Flower Studio 

June 2024 – December 2024

Designed and launched a portfolio website for a floral artist, integrating a QR code feature for event attendees to explore the artist’s work and purchase artworks. The site transformed passive interest into engagement and sales, earning positive user feedback and leading to a follow-up commission from the client.

UX Designer – Bezzy App

October 2021 – 2023

Designed and refined user workflows for Bezzy, an app created to foster cultural exchange among friends, families, and influencers. I led research, prototyping, and testing to ensure a seamless user experience. The app launched successfully with 5-star reviews and hundreds of downloads, creating a vibrant space for cultural sharing.

UX Designer – Bezzy App

October 2021 – 2023

Designed and refined user workflows for Bezzy, an app created to foster cultural exchange among friends, families, and influencers. I led research, prototyping, and testing to ensure a seamless user experience. The app launched successfully with 5-star reviews and hundreds of downloads, creating a vibrant space for cultural sharing.

UX Designer – Bezzy App

October 2021 – 2023

Designed and refined user workflows for Bezzy, an app created to foster cultural exchange among friends, families, and influencers. I led research, prototyping, and testing to ensure a seamless user experience. The app launched successfully with 5-star reviews and hundreds of downloads, creating a vibrant space for cultural sharing.

Product Designer – Phoebe Jones Art

June 2024 – July 2024

Created a dedicated eCommerce site for a fine artist transitioning from Instagram sales to a branded online store. The platform elevated her personal brand and enabled seamless artwork purchases. The result? A 40% year-on-year increase in sales since launch.

Product Designer – Phoebe Jones Art

June 2024 – July 2024

Created a dedicated eCommerce site for a fine artist transitioning from Instagram sales to a branded online store. The platform elevated her personal brand and enabled seamless artwork purchases. The result? A 40% year-on-year increase in sales since launch.

Product Designer – Phoebe Jones Art

June 2024 – July 2024

Created a dedicated eCommerce site for a fine artist transitioning from Instagram sales to a branded online store. The platform elevated her personal brand and enabled seamless artwork purchases. The result? A 40% year-on-year increase in sales since launch.